Adding a Shared Mailbox in Outlook

Step 1.

Open the Control Panel app by clicking on the search bar (magnifying glass icon) and typing in Control Panel.

Step 2.

With the Control Panel open, ensure the view is set to Large icons. Then select the Mail (Microsoft Outlook) button.

Step 3.

Click on the Show Profiles button.

Step 4.

Select "Prompt for a profile to be used" and then click Add.

Step 5.

Give the mailbox you are adding a name (any name is fine) and click OK when finished.

Step 6.

Select Manually setup or additional server types and click Next.

Step 7.

Select Microsoft 365 and then enter the shared mailbox email address in the Email Address text box. Then click next.

Step 8.

Enter your HCC login ID password and click Sign in.

Step 9.

Make sure the "Change account settings and Set up Outlook mobile on my cellphone, too" in the lower left remain unchecked. Then click Finish to complete the setup process.

Step 10.

Close out of Outlook and then launch it again. You will now see a window asking which mailbox account you would like to log in to.