Knowledge Base

Categories (10)

Accounts & Passwords

• HCC Login ID Online Lookup Instructions
• Resetting HCC Login ID Password Guides
• Changing Password Secret Questions


• PGCC/Non-HCC Student Login Instructions
• Canvas Mobile Application Login Guide
• General Canvas Usage Guides

Duo Multi-Factor Authentication (MFA)

Duo is HCC's multi-factor authentication (MFA) solution.

To access your HCC Duo account and make changes to your authentication method(s) visit:

Below are the list of guides the Technology Service Center created to help with the setup and management of your Duo account. If you are not sure how to get started with Duo, click on this link


• General Outlook 365 Email Guides
• Outlook 365 Setup on Personal Devices
• Accessing Exchange Spam Filter


• Desktop
• Laptop
• Misc Tech Equipment

Loaner Laptop

• General Loaner Laptop Information

Microsoft 365

• Office 365
• OneDrive
• Bookings

Microsoft Teams

• Installing Microsoft Teams on Devices
• Teams within Teams Setup and Management
• Guides on using Microsoft Teams


• GoToMyPC
• Respondus

Information Security

This contains information related to Information Security.